HPU Health - Sedgefield Dental

William Richardson 2 months ago

If you are looking for quality care, professionalism, and a friendly atmosphere, this is not the place for you. My second and final visit included the hygienist openly talking crap about the dentist in front of me, a student, and other staff members. She claimed he never does any paperwork, reviews charts, and she has to stand over him to make him complete his daily tasks. A student was assigned to my cleaning, and the hygienist recommended she do additional work to my teeth than I declined. Her response was “I told her to do it, I didn’t ask of you wanted it done”… wildly unprofessional. They claimed I had issues with my tongue and gums so I got a second opinion and my new dentist told me he had no idea what they are talking about… I understand that you don’t get a lot of time with the actual dentist at a visit, but I frankly never saw the one here. My first visit he maybe talked to me for 3-5mi ties and for the second appointment he never came by to check any of the work being done or discuss follow ups etc. when I asked to speak with him, the hygienist refused and asked why I would need to talk to him. My new dentist and I had to call the location repeatedly to get my X-ray

Danielle Garcia Edited 2 months ago

I had a very great experience today with Batoul and Gabby. They definitely cared for me as if I had been a patient at this dentist office for years. Today I got a filling done and I can’t express how accommodating they were to all my concerns. I hate going to the dentist. I could never find an office that actually made me feel genuinely comfortable going to. After Coming here today it made me have a better outlook on coming to the dentist. I also would like to highlight how amazing Dr. G is he’s super friendly and will be honest with you and doesn’t make you feel rushed or judge. It’s clear he obviously cares for his patients and wants the best for them. Overall, I highly recommend this dentist office to anyone looking for a welcoming team. Thank you for making my smile a lot brighter!

Jasmine Bradford 5 months ago

I had to get 3 of my fillings redone today and I had the best experience at my visit. The Dental students, Justin and Ralph did a phenomenal job! They made sure I felt comfortable the whole time, explained the procedure throughly and I could tell they were not going to finish until everything looked and felt perfect. I appreciate that! Also, I just want to say they both have awesome personalities. Bright futures ahead for sure!! The dentist, Dr. G that came behind them was very kind and made me feel comfortable as well. I want to mention the front desk ladies as well. They are very kind, easy-going, and explain things throughly. I appreciate them for the warm welcome every visit.

Derek Wilson 7 months ago

I had a phenomenal experience at this dental office today. From the moment I walked in, the front desk staff were welcoming, friendly, and very professional. Emma was amazing and truly went above and beyond. She took extra time with me and paid close attention to every detail to make sure everything was done exactly the way I wanted. Her patience and dedication really stood out. The hygienist was also excellent—very informative and communicated everything clearly about my treatment plan. Dr. Bitar was fantastic as well and made me feel comfortable and confident in the care I was receiving. The front desk was also very helpful with scheduling my upcoming appointments and explaining what would be covered under my dental insurance. Overall, the entire team was outstanding. I truly appreciate the level of care and service I received and would highly recommend this office.

Keiara Powell 7 months ago

I had a great first experience here! My initial visit was to take pictures of my teeth and see what kind of cleaning I needed. The front desk staff was nice and everyone else I came into contact with was very friendly! When I returned for my cleaning, I had the same great experience! Batoul and Gabby did my cleaning and they were awesome! Batoul explained everything she was doing while doing it and my teeth felt exceptionally clean when it was time to leave!